Training
We empower Operations and Marketing teams by providing Training Services that allow them to confidently manage their day-to-day operations and understand the full potential of our solutions. Through our courses trainees can put the theory into practice with hands-on exercises.
Goals
Know-how
Have the capability of defining a marketing strategy by understanding the solution capabilities.
Operations
Confidently perform the day-to-day operation.
Diagnostics
Be able to perform early diagnostics.
Support
Understand the support escalation procedure.
Continuous improvement
We perform an early analysis of the feedback we receive in the after-course surveys in order to quickly address any issue or improvement opportunity.
We analyse customer satisfaction in three axis: Program, Instructor and Materials.
Very good courses and a great complement for our daily tasks.
The instructor was really easygoing and really helpful.
I liked how the topics were addressed and their sequence.